Shipment & payment

Standard UK services

We provide same day dispatch for every parcel purchased before 2PM between Monday-Friday.

You can choose between:

ROYAL MAIL

  • Free shipping on all orders.
  • Delivery time: 2-3 business days
  • We are an international company – we ship packages worldwide.

DPD Next day delivery service

  • On business days
  • in England, Scotland & Wales excluding Scottish Highlands and Islands

DPD Next Day delivery exceptions
Channel Islands, Northern Ireland, Isle of Man (2 Working Days), Scottish Highlands (2 Working Days) – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, Scottish Islands (2-5 Working Days) – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, Scilly Isles (2-5 Working Days) – TR21 – 25

International parcels

You can choose between:

ROYAL MAIL

  • delivery time may vary with the route

DPD classic service

  • delivery time 3-4 days in most countries

 

Country

Transit time (days)

Rate

Service

Austria

3

£10.00

DPD Classic

Belgium

2

£9.00

DPD Classic

Bulgaria

4-7

£21.00

DPD Classic

Croatia

4-6

£20.00

DPD Classic

Czech Republic

3-4

£9.00

DPD Classic

Denmark

3

£10.00

DPD Classic

Estonia

4-5

£14.00

DPD Classic

Finland

4-5

£17.00

DPD Classic

France

2-3

£10.00

DPD Classic

Germany

2-3

£9.00

DPD Classic

Greece

4-6

£25.00

DPD Classic

Hungary

4

£9.00

DPD Classic

Ireland

2

£9.00

DPD two days service

Italy

3-4

£12.20

DPD Classic

Latvia

4-6

£12.00

DPD Classic

Lithuania

4-6

£10.00

DPD Classic

Luxembourg

2

£9.00

DPD Classic

Netherlands

2

£9.00

DPD Classic

Poland

4

£9.00

DPD Classic

Portugal

4-5

£12.20

DPD Classic

Romania

4-6

£19.00

DPD Classic

Slovakia

3-4

£11.00

DPD Classic

Slovenia

4-5

£10.00

DPD Classic

Spain

3-4

£11.20

DPD Classic

Sweden

4-5

£11.00

DPD Classic

Ukraine

6-9

£46.34

DPD Classic

SEE MORE

Rest of the world

ROYAL MAIL

  • International Tracked and Signed for service for £8.99

 

PAYMENTS

Prices given in the Online Store are expressed in pounds (£) and are gross prices (including VAT).
Each order contains a proof of purchase.
Choose payments made Buyer when ordering. The buyer may choose one of the following methods of payment:

  • Payment to the bank account: account number: 18854560 Sort Code: 30-12-59
  • Payment through Payzone payment system.

Seller reserves the right to make changes in product prices. Orders placed before the entry into force of the amendments referred to in the preceding sentence will be carried out on the basis of prevailing at the time for their submission. This provision does not apply to products covered by any form of promotion or sales, if there has been a depletion of such products.

Payment Methods – dispatch times:

Credit & Debit Card Payment – Goods dispatched immediately if the order is received before 2.00 PM Monday – Friday. Subject to your details being valid and no further contact required / also subject to product stock quantities.
Payment Via Bank Transfer – You are welcome to purchase products via bank transfer, orders will not be dispatched till funds have settled in our account and this could hold up dispatch. If you wish to speed this process up please send a confirmation via email after transfer has been made so we can confirm then dispatch ASAP..

Please note all bank transfer fees are yours to pay and Bionativa will not dispatch orders till the entire cost has been paid so please make sure you include the fees if your bank administers them.